Do medical alert systems work outside the home ?
If you, like me, have been looking to find some kind of medical alert system for your elderly parent, your first question will be “Where is my parent going to need the alert system ?” And then, if they are active, “Where can they go with the medical alert system, and does it extend beyond the home ?”
So, Do medical alert systems work outside the home ? Yes they do, is the simple answer. There many medical alert systems which will allow your parent to go wherever there is cellular network coverage, and to have the assurance that their medical alert system is with them and functioning.
What do I mean by outside the home ?
If you mean “Will I be covered in my garden around my home ?” , then you will find that, unless you own a ranch, most gardens are at least in part covered by a traditional In-Home medical alert system.
Most In-Home base stations have a maximum range of at least 400ft before the help button loses the signal, and will no longer send an alert, and some go as far as 1300ft. Do note that thickness and number of walls may make the systems less effective than advertised – normally the distances stated are “open field” which means without obstacles.
If you mean “I want a medical alert system I can take to use at my daughters house as well as at mine”, and you only mean to use it in and around the home and garden, then there are also In-Home systems that you can take and use temporarily at locations other than your own home. You just have to remember to let the monitoring system and contacts know that you are going away and any alerts will not be to your home address, but rather at the temporary location.
If you mean “Are there medical alert systems that I can take with me on the go, to the shops for example ?” The answer is “yes”, and these are called Mobile medical alert systems
How do Mobile medical alert systems work ?
h Mobile medical alert systems don’t generally have a Base Station like the in-home systems, as they connect directly with the cellular networks. Anywhere you can get a signal you will be able to use your Mobile medical alert device.
The Mobile system usually comprises of –
- a charging dock where the device will be recharged as required
- a hand held, or worn device, with a “Help” button and incorporated microphone and speakers if it is a monitored system – the unmonitored systems do not always have a two way talk function, and often only send texts, and or recorded voice messages
- Some companies are offering Mobile medical alert systems where the device is also a a fully functional cellular phone with an additional emergency button and the GPS Tracking functions added, and all linked to a monitoring service
- some systems also give an additional pendant with a call button which you can wear, and if you can’t reach the hand held device you just push the button on the pendant which will send a signal to your mobile device which will then make the alert call
- the majority of the devices have GPS Location Tracking
- Fall Detection is often offered as an optional function, sometimes at extra cost
- there are Mobile medical alert buttons which are carried as well as a smartphone, and the button has all the sensors for falls and GPS tracking, and when it is pushed or automatically senses a fall, it will trigger the your smartphone which will use an app to call either monitoring, or a pre-selected group of contacts to call in emergency
- some of the mobile devices are a made in the style of a smartwatch and will have a help button, two way talk communications, GPS Tracking, and other options that each offers built in
- monitored mobile medical alerts often offer apps with lots of functions to compliment the device and to help the caregivers and family, such as tracking histories, calendar appointments, medical reminders and more – they also allow the families to check in any time on the app on their smartphones and see what their loved one has been doing and to set up reminders etc for their loved one
- unmonitored mobile devices often also use apps which have to be downloaded to smartphones so that the system can be coordinated.
If the system is monitored
If you are out shopping with a mobile device and you need help, you simply push the “Help” button on whatever device you have and it will call the monitoring center.
With the mobile devices on the monitored services you can, in general, as they have speakers and microphones, speak throught the device with the operator at the monitoring center, and listen to them speaking to you.
Some systems give additional help buttons so that if you can’t get to your mobile device, you just have to push the extra button and it will signal the mobile device to call the monitoring center.
In the event that you are unable to speak with the monitoring center operator, but you have made the call, the operator will simply send the emergency services to your location.
If you have also got automatic fall detection with your mobile device it will send a call as soon as it decides it has sensed a call. In most circumstances these devices wait 30 – 60 seconds to see you are moving or not, and to give you time to cancel if it is a false alert.
Fall detection is the only option you have for an alert if you fall and are unconscious, or you are unable to press any of your buttons.
If the system is unmonitored
With the unmonitored systems the mobile devices are far less varied than the monitored systems.
Some mobile devices will be paired with an app for smartphones and this will coordinate the system alert calls. With the app you indicate your contacts and their numbers which the system will be call in an emergency.
Not all of the unmonitored have two way talk communications on the device, and may only send a text, or an automated voice message to your contacts with the medical alert.
The message will give your GPS location and say you have a medical emergency.
The mobile systems which have two way talk will allow you to speak with you contact when they answer their phone.
With the unmonitored systems there is absolutely no guarantee that the calls will be answered quickly. The device will keep dialing through the numbers of the contacts until someone answers. The system will also send texts to each of the contacts. You just have to hope that they respond quickly, and well…….that they know what they are doing.
Mobile Medical alerts which are also phones
These are a combination of cellular/mobile telephones and mobile alert devices.
The phones have all the usual functions and have been adapted to make them easier for seniors to use.
Ontop of the usual functionality they have a button which calls directly to the monitoring centers.
The phone devices also incorporate the GPS tracking technologies, so that if a person is not able to communicate they can be easily located.
Where can I find popular medical alert systems in the US ?
- Jitterbug Flip
- Jitterbug Smart2
- Lively Mobile
Bay Alarm Medical
- On The Go
- In The Car
- Mobile Guardian
- Active Guardian
- Freedom Guardian
- Mobile Solo
- Medical Alert
- GoSafe 2
- Mobile With GPS
- At-home & On-The-Go GPS
- At-Home & On-The-Go GPS Voice-In-Necklace
- SureSafeGo Anywhere
And in the Uk –
- SureSafeGo Anywhere
- Careline Anywhere
- Pebbell GPS Tracker With SOS Button
So what are the “must have features” of a mobile medical alert system ?
Here’s a list of the essential features that you should be looking for in a medical alert system
- Waterproof – so it can be worn at all time
- you will want to get extra “help” buttons with very long battery live – some systems have lives of 5 yrs before they need replacing – if the system offers them
- you want to have the choice of both a wrist band and a pendant for any extra “help” buttons
- any devices to be worn must be comfortable and lightweight
- the cellular/mobile network must have an adequately strong signal in your area, and good coverage everywhere you intend to use it
- Make sure that the system has a Money Back Guarantee – most companies give a 30 day Money Back Guarantee, but do check
- check that devices which need to be charged don’t take too long to charge, and that they have a good period of usage when charged
- see if the device has a back up button you can wear at home when the device is on charge, otherwise you have nothing to wera whilst your unit is charging – these extra buttons will signal the mobile device to call the monitoring center or your family, from the charging cradle
- check that any charging stations work for at least 24hrs in the case of a power failure
- as it is for going out I would get automatic fall detection in case you can’t move, or are unconscious
Mistakes to avoid when buying a mobile medical alert system
- don’t get a longterm contract – there
- test the device you have bought immediately, as you only get 30 days to return them with most companies
- be aware of what you are paying for – do you own the equipment or are you leasing it ?
- if you are leasing the equipment you mustn’t forget that you will have to return it
- are you installing the system yourself, or is it a professional installation, and what are the fees for installation ?
- are there fees for the network activation ?
- some companies charge a installation fee even when you do it
- is any specialist equipment needed for the installation ?
- be aware of what is an added extra before you speak to a sales person
- if you have hearing problems do say this and do check them straight away when you receive them, so you have plenty of time to return them
- if you have monitoring try to be sure that the monitoring center agents replying to your emergency alerts speak english as a first language so there is no confusion
- do check that you have two way talk communications on the mobile device, as some only send texts and automated voice messages
iMobile medical alerts systems do work out side of the home, and can go anywhere that you can get network coverage.
There are lots of choices to pick from, and there are plenty of reviews out there to help you make your choices.
If you get your elderly parent to feel confident when they go out and are active, they can keep fitter, socialize more, keep their minds stimulated and stay more independent.
I am not saying you have to have a mobile medical alert system for this, but if it can boost your parent’s confidence and get them to go out more, it can only be a good thing.
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I’m Gareth and I’m the owner of Looking After Mom and Dad.com
I have been a caregiver for over 10 yrs and share all my tips here.
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