[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22″ background_color=”rgba(255,255,255,0)” transparent_background=”on”][et_pb_row column_padding_mobile=”on” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”58px||5px||false|false”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.8″ header_font=”Verdana||||||||” header_font_size=”40px” hover_enabled=”0″ header_font_size_phone=”25px”]<\/p>\n
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Lookingaftermomanddad.com are committed to ensuring that your privacy is protected.<\/strong><\/p>\n <\/p>\n Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.<\/p>\n This Privacy notice is here to inform you what to expect us to do with your personal information when you contact us in order to use one of our services.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.29.2″ background_color=”rgba(239,239,189,0.27)” border_width_top=”1px”][et_pb_row module_id=”address” _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.2″ text_font=”||||||||” text_font_size=”18px”]<\/p>\n https:\/\/lookingaftermomanddad.com<\/strong>\u00a0is a website about caring for elderly parents in the home.<\/p>\n The site is run by Gareth Williams.\u00a0<\/strong><\/p>\n You may contact us email :-<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”3.29.2″ text_font=”||||||||” text_font_size=”18px”]<\/p>\n privacy@lookingaftermomanddad.com<\/strong><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ border_width_top=”1px”][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ header_2_font=”Verdana||||on||||”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.2″ text_font=”||||||||” text_font_size=”18px”]For https:\/\/lookingaftermomanddad.com<\/strong> – Gareth Williams\u00a0acts in the capacity of Data Controller.<\/p>\n For any enquiries or concerns you may have about the data of yours that we may hold , you can contact us at the above\u00a0email address.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ background_color=”rgba(239,239,189,0.27)” border_width_top=”1px”][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”17px”]Personal Data is any information which makes you identifiable as an individual. Examples of such data is your name, address, email, IP address, browser cookies.<\/p>\n Under the current EU GDPR your computer \u201cIP\u201d address is now considered personal data.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ border_width_top=”1px”][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”17px”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Contact forms” _builder_version=”3.29.2″ title_text_color=”#0e78ea” title_font=”||||||||” title_text_align=”center” title_font_size=”25px” title_line_height=”2.2em” body_font=”Verdana||||||||” body_font_size=”18px” custom_padding=”|5%||5%” box_shadow_style=”preset2″]<\/p>\n We use contact forms to collect user’s email address when they make an enquiry.<\/p>\n We collect this so we may reply to the enquiry.<\/p>\n We collect this information on the lawful basis\u00a0of: – Consent<\/strong><\/p>\n (GDPR Art 6(1)(a)):<\/p>\n ” the data subject has given consent to the processing of their personal data for one or more specific purposes;\u00a0“<\/em><\/p>\n You will see the check box which is next to our contact form which will not send the form without your consent to our processing your personal data.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Analytics” _builder_version=”3.29.2″ title_text_color=”#0e78ea” title_font=”||||||||” title_text_align=”center” title_font_size=”25px” title_line_height=”2.2em” body_font=”Verdana||||||||” body_font_size=”18px” custom_padding=”|5%|68px|5%” box_shadow_style=”preset2″]We use Google Analytics cookies to track what website users are looking at on our website so that we may improve the site performance and make a better experience for you.<\/p>\n Under the Google Terms of Service we ask for your consent to process your personal data in this way.<\/p>\n We collect this information on the\u00a0lawful basis\u00a0of: \u2013 Consent<\/strong><\/p>\n (GDPR Article6(1)(a)):<\/p>\n \u201cthe data subject has given consent to the processing of their personal data for one or more specific purposes;\u00a0\u201c<\/em>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Cookies” _builder_version=”3.29.2″ title_text_color=”#0e78ea” title_font=”||||||||” title_text_align=”center” title_font_size=”25px” title_line_height=”2.2em” body_font=”Verdana||||||||” body_font_size=”18px” custom_padding=”|5%|68px|5%” box_shadow_style=”preset2″]<\/p>\n A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:<\/p>\n In most cases we will need your consent in order to use cookies on this website.<\/p>\n Google analytics cookies that we set are first party cookies.<\/p>\n These cookies are used to collect information about how visitors use our website.\u00a0We use the information to compile reports and to help us improve the website.<\/p>\n Cookies Set by Google Analytics \u2013 all three are first party cookies:<\/p>\n \u201c_ga GA Google Analytics cookie\u201d<\/p>\n What it does:\u00a0<\/strong>It is\u00a0used to distinguish users.<\/p>\n Who gets this cookie:<\/strong>\u00a0This is set for all users.\u00a0 \u00a0 \u00a0Set for 14 months.<\/p>\n How this cookie helps:\u00a0<\/strong>It lets us see where different users are looking at on our site ie their habits and interests so we can improve our site for you<\/p>\n \u201c_gat GA Google Analytics cookie\u201d<\/p>\n Who gets this cookie:\u00a0<\/strong>Everyone gets this cookie.\u00a0 \u00a0Set for 1 minute and expires.<\/p>\n How this cookie helps:\u00a0<\/strong>This cookie is\u00a0used to throttle request rate.<\/p>\n \u201c-gid\u00a0Google Analytics cookie\u201d<\/p>\n What it does:\u00a0<\/strong>It is\u00a0used to distinguish users.<\/p>\n Who gets this cookie:<\/strong>\u00a0This is set for all users.<\/p>\n How this cookie helps:<\/strong>\u00a0This helps us improve our site usability, by watching the way users navigate the site.<\/p>\n We collect this personal data on the\u00a0lawful basis\u00a0of: \u2013 Consent<\/strong><\/p>\n (GDPR Article6(1)(a)):<\/p>\n \u201cthe data subject has given consent to the processing of their personal data for one or more specific purposes;\u00a0\u201c<\/em><\/p>\n You can find out about Google \u201cSafeguarding your data\u201d here \u2013 Cookies Set by Wordfence \u2013 this is a first party cookie:<\/p>\n \u201cwfwaf-authcookie-(hash)\u201d\u00a0sets one cookie to uniquely identify visitors shown in Wordfence Live traffic.<\/p>\n What it does:<\/strong>\u00a0This cookie is used by the Wordfence firewall to perform a capability check of the current user before WordPress has been loaded.<\/p>\n Who gets this cookie:<\/strong>\u00a0This is only set for users that are able to log into WordPress.<\/p>\n How this cookie helps:<\/strong>\u00a0This cookie allows the Wordfence firewall to detect logged in users and allow them increased access. It also allows Wordfence to detect non-logged in users and restrict their access to secure areas. The cookie also lets the firewall know what level of access a visitor has to help the firewall make smart decisions about who to allow and who to block.<\/p>\n We collect this information on the\u00a0lawful basis\u00a0of: \u2013 Our Legitimate Interests\u00a0<\/strong><\/p>\n (GDPR Art 6(1)(f)):<\/p>\n \u201cprocessing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.<\/em>\u201d<\/p>\n If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to:\u00a0www.aboutcookies.org<\/a>\u00a0or\u00a0www.allaboutcookies.org<\/a>.<\/p>\n To find out more about how to manage the cookies in your browser you can check the links\u00a0 below \u2013<\/p>\n Google Chrome<\/a><\/p>\n Microsoft Edge<\/a><\/p>\n Mozilla Firefox<\/a><\/p>\n Microsoft Internet Explorer<\/a><\/p>\n Opera<\/a><\/p>\n Apple Safari<\/a><\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Technical Information” _builder_version=”3.29.2″ title_text_color=”#0e78ea” title_font=”||||||||” title_text_align=”center” title_font_size=”25px” title_line_height=”2.2em” body_font=”Verdana||||||||” body_font_size=”18px” custom_padding=”|5%|68px|5%” box_shadow_style=”preset2″]In order to maintain the integrity, security and performance of our systems and infrastructure of the site for you, for other users and for ourselves, we must run security audit logs as a vital part of our service.<\/p>\n The logs are fully GDPR compliant. None of you information is leaving our database.<\/p>\n The logs help us as part of the process of identifying any security breaches, as they notify us when they detect unusual activity. Allowing us, in the case of a security breach, to investigate and then if necessary to notify our users within 72 hrs of any breach.<\/p>\n The logs only record the name, user role and IP address, along with some information about the device of users who are logged in along with the actions they complete when logged in.<\/p>\n No personal data is taken from visitors who are not logged in.<\/p>\n We collect this information on the\u00a0lawful basis\u00a0of: \u2013 Our Legitimate Interests\u00a0<\/strong><\/p>\n (GDPR Art 6(1)(f)):<\/p>\n \u201cprocessing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.<\/em>\u201d<\/p>\n We also run security software which regularly runs scans of the site data base to protect the website from malware and hackers with malicious intentions.<\/p>\n This software installs cookies on you browser \u2013 these are first party cookies.<\/p>\n This software, as with the activity log software, is there to protect the website visitors, users and the website itself, and as such we do not ask your consent to run these cookies.<\/p>\n We collect this information on the\u00a0lawful basis\u00a0of: \u2013 Our Legitimate Interests \u2013<\/strong><\/p>\n (GDPR Art 6(1)(f)):<\/p>\n \u201cprocessing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.<\/em>\u201d[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Contracts” module_id=”contract” _builder_version=”3.29.2″ title_text_color=”#0e78ea” title_font=”||||||||” title_text_align=”center” title_font_size=”25px” title_line_height=”2.2em” body_font=”Verdana||||||||” body_font_size=”18px” custom_padding=”|5%|68px|5%” box_shadow_style=”preset2″]<\/p>\n If you, the user, should decide to become a client with us, you will need to enter into a contractual agreement with us. This may take place on or off the website, but if it occurs by email, then the information of the contract will be collected and stored on the wordpress database of\u00a0https:\/\/lookingaftermomanddad.com.<\/p>\n Contracts will have the personal data of the user, such as name, email, telephone number and address, along with the financial terms of the contract. We need this information to be able to fulfill our services for the user.<\/p>\n We collect this information on the\u00a0lawful basis<\/strong>\u00a0of: Contract<\/strong><\/p>\n (GDPR Article 6(1)(b))-<\/p>\n \u201cprocessing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract\u201d<\/em><\/p>\n You have a lawful basis if:<\/p>\n Please note that no financial transactions take place on https:\/\/lookingaftermomanddad.com.\u00a0The transactions will either be handled through PayPal, Stripe or via a bank draft.<\/strong><\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Shipping Details” _builder_version=”3.29.2″ title_text_color=”#0e78ea” title_font=”||||||||” title_text_align=”center” title_font_size=”25px” title_line_height=”2.2em” body_font=”Verdana||||||||” body_font_size=”18px” custom_padding=”|5%|68px|5%” box_shadow_style=”preset2″]<\/p>\n In the event that a website user enters into a contract with us, and\u00a0 we will then need to provide the shipping agent with the following forms of the site user\u2019s personal data \u2013 Name, Surname, Address and possibly telephone number.<\/p>\n We collect this information on the\u00a0lawful basis\u00a0of: \u2013 Consent<\/strong><\/p>\n (GDPR Art 6(1)(a)):<\/p>\n \u201d the data subject has given consent to the processing of their personal data for one or more specific purposes;\u00a0\u201c<\/em><\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Proof Of Purchase” _builder_version=”3.29.2″ title_text_color=”#0e78ea” title_font=”||||||||” title_text_align=”center” title_font_size=”25px” title_line_height=”2.2em” body_font=”Verdana||||||||” body_font_size=”18px” custom_padding=”|5%|68px|5%” box_shadow_style=”preset2″]If a user buys something from us we have to keep the receipts with the user\u2019s personal data on them for both tax purposes, and also to be able to provide them for any legal claims.<\/p>\n Small businesses in the UK must keep receipts for at least 6yrs and sometimes longer.<\/p>\n We collect this information on\u00a0the lawful basis\u00a0of: Legitimate Interests<\/strong><\/p>\n (GDPR Art 6(1)(f)):<\/p>\n \u201cprocessing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.<\/em>\u201d[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ background_color=”rgba(239,239,189,0.27)” border_width_top=”1px”][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_font_size=”20px”]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]Our security audit log records the activities of all logged in users, and as such website visitors are not recorded unless they attempt to hack into the site login<\/strong>. This information retained is their IP address which is held for 12 months<\/strong>, after any attempted security breach.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]Attack data is collected and sent to Wordfence where it is kept until it is no longer useful.\u00a0Generally that is 90 days but if the data is still malicious, it is kept active until it is no longer malicious.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.2″ text_font=”Verdana||||||||” text_font_size=”18px”]<\/p>\n Contact form data is collected so that we may be able to answer your questions. Once we have dealt with your contact, your data will be deleted within 6 months of our last contact. Should you wish it to be deleted sooner, you can simply request that we delete your contact information sooner.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]Receipts of purchase, which may contain your name, address and email, are kept for at least 6yrs – small businesses in the UK are required to hold copies of all financial transactions for a minimum of 6yrs or longer.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]Contracts with data info are kept indefinitely. The personal data they contain is – name, address and email.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]The personal data we hold for\u00a0 shipping details – name, address and sometimes telephone number, as they will included on the shipping payment receipt, will be held for at least 6 yrs – small businesses in the UK are required by law to hold copies of all financial transactions for a minimum of 6yrs or longer.<\/p>\n To see how long the shipper keeps your personal data you will need to consult their website privacy policy.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]Our Google analytics account is set to hold your –<\/p>\n IP address for 14 months<\/strong>.<\/p>\n You can find more about google analytics here –<\/p>\n Google Analytics<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ border_width_top=”1px”][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]In the situation where you have directly provided us personal information, such as through our contact form, you have a number of rights regarding the personal data we hold.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]This means you have the right to ask us about any collection and use of your personal data. In turn we must confirm if we are holding any of your personal data, what our purposes are for processing your personal, our retention periods for your personal data, and and with whom it may be shared.<\/p>\n Your request may be verbal or in writing.<\/p>\n We have one calendar month to reply to your request.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.2″ text_font=”Verdana||||||||” text_font_size=”18px”]<\/p>\n You have the right to request and obtain a copy of any of your personal data which may be held on our website database – commonly referred to as subject access.<\/p>\n This may be done in verbally or in writing.<\/p>\n To make it easy for you we have a page specifically for this purpose with a form you can use quickly and easily – “Request User Data”<\/a>\u00a0which is in the footer menu of every page on the website, along with the “Privacy Policy” and “Terms of Use”.<\/p>\n We are allowed one month by the regulator to reply to your request.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]You have the right to ask us to rectify any incorrect, or incomplete, information we may hold about you.<\/p>\n You can make your request either verbally or in writing.<\/p>\n We have one month to comply.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]Otherwise known as “the right to be forgotten”, you may ask to have any of your personal data we hold to be erased.<\/p>\n The request may be made verbally or in writing.<\/p>\n Your right to erasure is not absolute and will only apply in certain situations, as the website is also obliged by to keep certain information, for example for taxes for a period of at least 6 years.<\/p>\n We have one calendar month to reply.<\/p>\n \u00a0[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.2″ text_font=”Verdana||||||||” text_font_size=”18px”]You have the right to restrict the processing of your personal data in certain circumstances. Some examples are:<\/p>\n When your personal data has been restricted we are not allowed to process it in any way other than to store it <\/strong>without the your consent, except for legal matters or for important public interest.<\/p>\n We must restrict your data within one month of your request for a restriction of your data.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]You have the right to ask us to obtain your personal data and to reuse it for your own purposes – this is known as “the right to portability”.<\/p>\n It is to allow you to move your personal data from one IT environment to another.<\/p>\n The information covered by data portability is only personal information which you have provided to us.<\/p>\n You may either (a) ask to receive a copy of your personal data, or (b) ask to have your personal data transmitted from one controller to another.<\/p>\n We have one calendar month to reply to your request\u00a0from the date of it’s receipt.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]You have the right to object to the processing of your personal data in certain circumstances, and you have the right to stop the data being processed in those circumstances.<\/p>\n You may make us aware of your objection either in verbally or in writing.<\/p>\n We have one calendar month to respond to your objection from the date of it’s receipt.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ header_3_font=”||||||||” header_3_line_height=”2.1em”]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]You have rights related to automated decision making including profiling.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]You have the right to complain to the regulatory authority in your country. In the UK the regulatory body is the Information Commissioners Office.<\/p>\n You can contact theme here –<\/p>\n ICO Make a complaint<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ background_color=”rgba(239,239,189,0.27)” border_width_top=”1px”][et_pb_row _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.29.2″]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]Our web hosting suppliers,\u00a0Siteground Hosting Ltd<\/strong>, provide the physical server infrastructures that our website operates on, and also the backups. Our Siteground servers reside physically in the UK, and no customer data is transferred to data centres outside the EU.<\/p>\n All our database is on their servers.<\/p>\n You can read their privacy policy here \u2013<\/p>\n Siteground Ltd Privacy<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]We use google analytics to set cookies in users browsers. These cookies are used to track the way users are visiting and interacting with this website.<\/p>\n The information that they collect is the user\u2019s IP address, which is, under the most recent GDPR regulation considered to be personal data.<\/p>\n We have provided you with an \u201copt-out\u201d option box in the cookies notice which opens when you visit our website, so you can refuse the cookies before you start to browse the site.<\/p>\n You can always access the cookies notice from the footer of our website and at any time change your acceptance or refusal of these cookies by checking the relevant boxes.<\/p>\n For more info go to the section on cookies where you will also find relevant links explaining there usage on websites.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]Defiant Inc, are the providers of the Wordfence\u2122 security software that protects our website. Only limited, technical data (such as device IP address, browser type\/version, language etc) are transmitted.<\/p>\n As Defiant is outside of the EU we have a signed Data Protection Agreement with them, as required by the EU, until their\u00a0EU-US Privacy Shield application is ratified. The DPA uses the accepted EU Model Contract Clauses, and you can see the contract here \u2013<\/p>\n https:\/\/www.wordfence.com\/gdpr\/dpa.pdf<\/a><\/p>\n You can also check the Wordfence\/Defiant privacy policy here \u2013<\/p>\n https:\/\/www.wordfence.com\/privacy-policy\/<\/a><\/p>\n Data is sent to Wordfence is attack data.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″]<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”Verdana||||||||” text_font_size=”18px”]In the event that a website user enters into a contractual agreement with us we will create an invoice with our PayPal Account.<\/p>\n This would be created on the PayPal Inc website, and we would be sharing your email, your name and the financial amounts to create the invoice.<\/p>\n Third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.<\/p>\n In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider other legal obligations may be placed upon them by the laws of their jurisdiction.<\/p>\n Please check PayPals\u2019 Privacy Policy here-<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\nWho we are<\/h2>\n
Data controller<\/h2>\n
What is ‘Personal Data’<\/h2>\n
What data we collect and why we collect it<\/h2>\n<\/div>\n<\/div>\n
\n
The cookies we use on our site<\/h2>\n
<\/h3>\n
Google Analytics<\/h3>\n
Google Safeguarding your data<\/a><\/p>\n<\/h3>\n
Wordfence<\/h3>\n
<\/h2>\n
How to turn off cookies<\/h2>\n
\n
How long we retain your data<\/h2>\n
Security Audit Log<\/strong><\/h3>\n
Wordfence Security<\/strong><\/h3>\n
Contact Form Info<\/strong><\/h3>\n
Receipts of purchase<\/strong><\/h3>\n
Contracts<\/strong><\/h3>\n
Shipping Details<\/strong><\/h3>\n
Google Analytics<\/strong><\/h3>\n
What rights you have over your data<\/h2>\n
Right to be informed<\/strong><\/h3>\n
Right of access<\/strong><\/h3>\n
Right of rectification<\/strong><\/h3>\n
Right of erasure<\/strong><\/h3>\n
Right to restrict processing<\/strong><\/h3>\n
\n
Right to data portability<\/strong><\/h3>\n
The right to object<\/strong><\/h3>\n
Rights related to automated decision making including profiling<\/strong><\/h3>\n
The Right to complain<\/strong><\/h3>\n
Who we share your data with<\/h2>\n
Web Hosting<\/strong><\/h3>\n
Google Analytics<\/strong><\/h3>\n
Defiant Inc.<\/strong><\/h3>\n
Security \u2013 Wordfence<\/strong><\/h3>\n
PayPal Inc<\/strong><\/h3>\n